Back in April, Mitsubishi Motors North America, Inc. named D&E Mitsubishi (a branch in Wilmington, North Carolina) as its second annual National Customer Experience Award winner. This award was created to recognize the dealership with the highest-combined sales and customer satisfaction scores, and out of all Mitsubishi dealerships in the country, D&E won.

Providing Quality Customer Service

Since 1947, D&E has operated as a family-owned dealership, and their team attributes its customer satisfaction expertise directly to that longevity. On top of quality customer service, this dealership actively participates in the Wilmington community by supporting local philanthropic organizations in an effort to give back. They aim to make doing business with D&E a positive one, no matter what they do.

After having won the award, the Dealer Principal of D&E was quoted as saying “We’re honored to have won the MMNA National Customer Experience Award and excited to continue building on the momentum we established last year, as we look ahead to launching the all-new Outlander PHEV.”

According to Mark Chaffin, Mitsubishi’s North American CEO, “Achieving record-breaking sales and successfully launching the all-new Outlander amid a pandemic simply would not have been possible without our dealer partners’ energy, enthusiasm, and dedication to providing a world-class customer experience.”

Our Own Commitment to Excellence

Like D&E Mitsubishi, Columbus Mitsubishi North strives every day to provide our shoppers with the best customer experience. But you don’t have to just take our word for it, as we have many testimonials that will prove this for us. We always actively encourage our customers to share their experiences with us through Google, Facebook, and various other social media platforms, so read for yourself what people think about our Columbus dealership.

Also, consider dropping us a line and visiting us, so you can see firsthand the quality experience we offer.

Categories: News